Below is a list of the most frequently asked questions.

We offer flat-rate pricing for full house cleanings based on the size of your home (bedrooms and bathrooms). If you only need certain areas cleaned, we also offer affordable hourly options. Request a free estimate to get an exact quote.

A deep clean is perfect for homes that haven’t been professionally cleaned in a while or need extra attention. This service tackles built-up dirt, grease, and grime, bringing your home up to our high professional standards. We recommend this for all new clients, so future maintenance cleanings are easier and more affordable.

Our flat-rate service covers bedrooms, bathrooms, kitchens, and all common living spaces. Additional rooms such as home offices or dens are counted as bedrooms. Specialized services (like oven cleaning or inside appliances) are available as add-ons.

We accept all major credit cards. A valid card is required at the time of booking, and you’ll only be charged after the cleaning is completed.

Yes, we can provide hoarding or heavy-duty cleaning services at an hourly rate. However, we do not clean biohazardous materials (such as blood or animal waste). If a property is unsafe for our team, we reserve the right to decline service.

Yes! Our team brings all the professional cleaning products and equipment needed. If you prefer eco-friendly supplies or would like us to use your products, just let us know when booking.

It depends on the size of your home and service. Most jobs are completed by a team of 1–3 cleaners to ensure efficiency and quality.

Yes, these can be added as extra services. Simply let us know when booking.

Absolutely. We’re happy to provide green cleaning solutions upon request.

Whenever possible, we schedule the same cleaner for recurring services so you can build trust and consistency.

Not at all. Many of our clients prefer us to clean while they’re at work or away. As long as we have secure access to your home, we’ll take care of everything and lock up when finished.

You can reschedule at any time. We kindly ask for at least 24 hours’ notice for cancellations. Same-day cancellations may be subject to a fee.

We clean interior windows and reachable high areas. For safety reasons, our team does not climb ladders but can use a small step stool if provided.

Standard services are for inside the home only. However, patio or backyard cleaning may be arranged for an additional fee.

Yes, but we ask that you move large furniture or appliances beforehand. Our team does not handle heavy lifting for safety reasons.

Yes. A safe and effective cleaning requires both electricity and running water. If either is unavailable, the service may be rescheduled.

Your satisfaction is our priority. If you’re not happy, let us know within 48 hours and we’ll gladly return for a re-clean at no cost.